Warranty

Crafted to Last

Every Jewel A Maze piece is crafted in 925 sterling silver with meticulous attention to detail. If a manufacturing defect is found, we'll repair or replace the item under our warranty.

Gemstones

Every stone is carefully selected and securely set. In the rare event of a stone loosening due to a manufacturing defect, we'll repair it.

Care & Maintenance

Sterling silver naturally develops a patina over time. Regular cleaning and proper storage help preserve its brilliance. Avoid contact with water, perfumes, lotions, and harsh chemicals.

Lifetime Craftsmanship Warranty

Our lifetime warranty covers manufacturing defects under normal use. It does not cover accidental damage, misuse, normal wear and tear, loss, theft, or unauthorized repairs.

Need assistance? Contact us at orders@jewelamaze.com with your order number and photos of your piece.

Note: Replacement of lost components (such as detachable parts) may be available at a nominal charge, subject to availability.